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What should I expect from my first Telehealth appointment?

 

In your first appointment for Acupuncture & TCM, you will sign a consent for services being delivered through Telehealth.

Your clinician will do a comprehensive assessment, provide you with a diagnosis and share your treatment plan, which will include pain-management techniques, digestion, stress, and emotional balancing with acupressure, guasha, exercise routine and Chinese Dietary Therapy to support you through recovery. As needed, you will also get an herbal prescription. 

In your first appointment for Active Rehab, you will sign a consent for services being delivered through Telehealth.
Your clinician will do a comprehensive assessment, provide you with a diagnosis and share your treatment plan, which will include pain-management techniques, education, guidance, prevention and an exercise routine to support you through recovery. As needed, your treatment will also include a gradual plan to return to hobbies and physical activities.

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The same expectations outlined by each profession’s regulatory body with respect to standards of conduct and code of practice apply regardless if the session is delivered in-person or virtually.

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At the end of the session, you will be reminded to book your follow-up appointments. You may do that with your clinician, call on our clinic, or book online.

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Benefits of Telehealth

 

Telehealth services offer clients:

• Flexible, convenient and easy access to services

• The convenience of being at home (or desired location)

• Ease access to services for clients in remote areas

• Rapid access to healthcare services (no wait times)

• Clients location and mobility are no longer a limitation on service delivery

• Allows patients with busy schedules or barriers to attending appointments wherever they are

• Early research indicates a positive impact with respect to client satisfaction and outcomes, due to less reliance on passive modalities and increased focus on self-management.

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Privacy of Information

 

Privacy of Information is a priority for us:

• Yoon Clinic Telehealth services utilize secure platforms

• Clinicians are intensively trained to be professional, respectful and follow industry and services best practices and guidelines (similar to the in-person appointments)

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Services Delivered Through Telehealth

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• Kinesiology / Active Rehab 

• Acupuncture (Acupressure) / Traditional Chinese Medicine
   

Phone Telehealth

Phone Telehealth is also available with our TCM Doctor. Please include your phone number with your reason when you book your session. 

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Is Telehealth Covered under my Insurance?

 

Telehealth for Kinesiology / Active Rehab is currently covered by ICBC. All we need is your claim number, doctor's not is not required and no upfront cash payment. 

 

There will be 12 Pre-Authorized treatments for ICBC.

 

• For Motor vehicle accidents on or after April 1st, 2019, treatments must take place within 12 weeks of the date of the accident causing the injury. 

• For motor vehicle accidents previous to April 1st, 2019, fees apply to the remainder of preauthorized treatments and approved extensions.

 

Extended Health care benefit doesn't cover Kinesiology / Active Rehab.
 

We offer direct billing to some of the insurance providers for Telehealth acupuncture treatment, however, we would recommend checking in with your insurance company directly for the most accurate and up-to-date information if Telehealth acupuncture treatment is eligible for the coverage and to be clear on the details of your coverage. find out more details about direct billing.

 

Telehealth Acupuncture is not covered by ICBC. Acupuncture is only covered by ICBC for in-person treatment.

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